Last Updated: October 26, 2023

This privacy policy describes how Kala Samvad Media Private Limited ("we", "us", or "our") collects, uses, and discloses information when you use our online platform and services ("this service"). We are committed to protecting your privacy and handling your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We collect various types of information in connection with this service.

Information you provide to us directly: This may include personal data such as your name, email address, postal address, payment information, or other details you voluntarily provide when you interact with our service, such as when you register for an account, subscribe to newsletters, submit inquiries, or participate in activities on our platform.

Information collected automatically: When you access and use this service, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, duration of visit, and other similar usage data. We may use cookies, web beacons, and similar technologies to collect this information.

How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain this service: This includes delivering the content and services you request, managing your account, and providing customer support.
• To improve, personalize, and expand this service: We use information to understand how users interact with our platform, develop new features, and enhance user experience.
• To communicate with you: We may use your information to send you updates, newsletters, marketing communications (where permitted by law and your preferences), and respond to your inquiries or feedback.
• For analytics and research: We analyze usage trends to understand user behaviour and improve our content and services.
• To ensure security and prevent fraud: We use information to detect and prevent fraudulent activity and ensure the security of our service.
• To comply with legal obligations: We may process your information to comply with applicable laws, regulations, legal processes, or governmental requests.

Legal Basis for Processing (GDPR)

If you are in the European Economic Area, our legal basis for collecting and using the personal data described in this privacy policy depends on the data we collect and the specific context in which we collect it. We may process your personal data because:

• It is necessary for the performance of a contract with you.
• You have given us your consent to do so.
• The processing is in our legitimate interests and is not overridden by your rights.
• We need to comply with a legal obligation.

To exercise any of these rights, please contact us using the details provided below.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with third parties in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These service providers are authorized to use your personal data only as necessary to provide these services to us.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, such as analytics, research, or marketing.

Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Data Protection Rights (GDPR)

If you are in the European Economic Area, you have certain data protection rights. These include the right to:

• Request access to your personal data.
• Request rectification of your personal data if it is inaccurate or incomplete.
• Request erasure of your personal data in certain circumstances.
• Object to the processing of your personal data.
• Request restriction of the processing of your personal data.
• Request data portability, allowing you to receive a copy of your personal data in a structured, commonly used, machine-readable format.
• Withdraw your consent at any time where we rely on your consent to process your personal data.

To exercise any of these rights, please contact us using the details provided below.

Security of Data

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

Our service is not directed to anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by post at:

Kala Samvad Media Private Limited
301, Sai Plaza, Linking Road,
Bandra West,
Mumbai, Maharashtra, 400050
India